Custodial hangovers

In the era of paper, records management hinged on a custodial model: get the things of value, describe them in order to take care of them, and help people to access them if they ask. How much is this still our practice in 2024? And what does it mean?

Karl mentions Edgar Schein's definition of organisational culture, here's an open access PDF of Schein's Coming to a New Awareness of Organizational Culture.

With your hosts:

• Karl Melrose
• Judi Vernau
• Michael Upton